While you are in Bangkok, you can buy Thai Tribal Crafts (TTC) products at the Bangkok Christian Guest House.
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You can also buy Thai Tribal Crafts (TTC) products at
the LOFTY BAMBOO, Khao San Road.
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FAQ:
What are ordering processes and how long will it take time to deliver?
Just select your interested items on our web site and submit your order lists. Nevertheless, it is NOT like "Shopping Cart" from other online eCommerce and direct retailer site. It is rather to collect your order items in order to provide you full quotation and NO payment is required at this stage. The system will generate to us and our in charge person will send you full quotation within reasonable time upon your order arrival. You can also make orders via email or Fax if you know product names, code numbers etc which is shown below each item.
The production time will take 1-2 months based on your order products and volumes. Then we will deliver as soon as possible.
Do you have minimum order volumes per item?
Yes, we do. The minimum order volume per item may be as low as 5 pieces, but confirmation is required at time of order.
What is the payment schedule you need in order to run the production?
After you agree and confirm our full quotation for your order, it is a time for payment. For existing customers and FOB Freight shipment orders, we typically require a 50% advance payment once the order is confirmed. For new customers seeking Wholesale or Mail Order pricing, we typically require 100% payment in advance once the order is confirmed. Shipping and handling costs can be estimated when the order is confirmed, but is not due until order is ready to be shipped. Full payment for all goods, shipping and handling is due at time of Invoice and must be paid prior to shipping the Order.
How can I make payment process?
Payment can be made by the following methods in a way of your convenience:
- Bank Transfer
Bank Information:
Account Number: 501-3-09225-8
Account Name: Thai Tribal Crafts Fair Trade Co., Ltd.
Bank: The Siam Commercial Bank Public Company Ltd.
Branch: Thaphae Branch
Address: 17 Thaphae Road, Chiang Mai 50000, Thailand
Telephone:+66 53-281202
SWIFT CODE: SICOTHBK
- Online Payment
(Credit Card payment may be subject to 3% surcharge).
Click here for online payment
- Cashier's Cheque
Please make cheques payable to
THAI TRIBAL CRAFTS FAIR TRADE CO., LTD.
Does the product price listed on your website include the shipping cost?
No. Wholesale and Mail Order customers will pay direct shipping and handling charges at the time the order is ready to ship. FOB orders only include the transportation cost from Chiang Mai (Northern Thailand) to Bangkok port plus customs clearance in Thailand. Destination shipping costs will be the responsibility of the FOB customer.
We would like to operate as wholesale level; will there be any difference price in product quotation?
Prices listed on our website are usually the FOB prices for customers who qualify for FOB handling (export orders over 100,000 Baht). We do offer other discounted pricing including Wholesale (orders over 50,000 Baht) and Mail Order (orders over 5,000 Baht). Contact TTC for a sales quote on domestic or export custom orders.
Is it possible to customize product design or request a sample? How do you charge for them?
Yes, it is possible. We have our own Design and Product Development (DPD) team to work according to our customers' requirement and design. For custom orders that meet our minimum requirement for FOB or Wholesale pricing, we can work with you to make sample products to assist you in completing your order. The cost for sample products varies according to the level of complexity, but will typically be at the normal full retail price. Shipping and handling fees to transport sample products will be paid by the customer.
What countries can you ship to? What kind of insurance will be needed?
We ship to Europe, North America, Australia as well as many other countries in Asia, South America and Africa. Contact us to see if we can ship directly to you. For export orders, insurance depends on the needs of the customer. We can provide all necessary documents such as CO, BL and Commercial Invoice.
If you have further questions, please send us inquiry form:
www.ttcrafts.co.th/inquiry.html OR email us at: info@ttcrafts.co.th
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